2012年推薦新書~
Telephone English (with Audio CD)
–Includes phrase bank and role plays
By John Hughes
點選查看ISBN與定價 <2012.2月開始銷售>
Telephone English trains students to use the telephone confidently and effectively in the course of their work. In addition to teaching language common to all business phone calls, Telephone English prepares students for dealing with specific situations in the business context in which they operate.
Key Features
- key vocabulary and expressions
- Telephone etiquette for the English-speaking world
- Communication skills for building relationships on the phone
- Stategies for successful business calls
Telehone English is suitable for use either in the classroom or as self study material for independent students
Audio CD
The Telephone English Audio CD includes examples of a wide range of different types of phone calls and models the language to use in different situations.
Phrase bank
The 250 key expresions are organised into functional areas to provide a quick, practical reference when making real calls.